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10 Feb 2012 | 2:44 pm
There is quite a buzz in the restaurant world right now about the use of tablet point of sale systems, and specifically, iPad POS systems are something we get asked about more and more frequently. So, should you care, and why or why not? The simple answer is that yes, you should care, but not necessarily about an iPad. Tablet solutions can increase ticket averages, reduce make times, and allow service staff to spend more time with tables, but those benefits aren’t exclusive to an iPad POS. There are a number of benefits gained by using a mobile point of sale application in a restaurant. First, the elimination of duplicate systems – servers no longer write an order down on paper and then transcribe that order into the POS system. Second, a more efficient workflow to the kitchen and bar – orders make it to their destination more quickly, more accurately, and in a more consistent timeline. Third, payments can occur at the point of purchase – customers never have to lose sight of their credit cards, and time spent walking back and forth to a table is eliminated. Of course, there can be drawbacks to a mobile solution, too. Specifically, companies creating Android or iOS tablet applications are re-creating their entire software. This means that your iOS tablet POS might not be capable of every function your traditional POS terminal does, even if the software is from the same company. Also, for payments, the hardware is still prohibitively expensive - sometimes upwards of twice as much as a traditional receipt printer; and in most cases the interfaces look, feel and behave differently, forcing staff to retrain on a new system, and then maintain proficiency on multiple software applications. That’s where our new R700 tablet comes into play. It’s windows-based, and runs Dinerware. Not a mobile version of Dinerware, but the same full-version as a traditional terminal. Everything a restaurant owner, manager or staff member is tasked with on a traditional terminal can be performed on the R700 tablet. Also, unlike an iPad, the R700 is only 7”. It fits perfectly into a standard apron. There is no need for a shoulder harness or other uncomfortable and cumbersome holster system – it just replaces the server’s traditional notepad. The best user interface in the industry, a fantastic workflow tool, a productivity time-saver, and all without having to retrain or retool[…]
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12 Jan 2012 | 4:32 pm
Toledo, January 5, 2012: Rumpf Computer Solutions (RCS) has announced today that they have teamed up with Mr. Shain Buerk, to provide all of the Scrambler Marie’s franchise locations in Ohio with a Dinerware Point of Sale computer system.Scrambler Marie’s is a family owned restaurant concept open from 6:30am to 3:00pm every day. It was begun in 1989 by Shain and Phil Buerk of Toledo, Ohio at its original location on Secor road which continues to operate today. Because it is a family business most of the Buerk family has been involved in the operation at some time. The recipes for the original menu which remains relatively unchanged came from Phil’s background in the food service industry as a multiple unit Wendy’s franchisee, Shain’s experience in the breakfast business, and advice and suggestions from all of the family whose names the menu carries.Rumpf Computer Solutions (RCS) is an Information Technology company located in Downtown Toledo. RCS specializes in customized technical systems for retailers, manufacturers, and non-profit organizations and is proud to partner with the Scrambler Marie’s franchise.
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2 Dec 2011 | 5:04 pm
Earlier this week, Google released an update to its popular mapping program that can help you find your favorite store in the Mall of America, or figure out the quickest way to zip through terminals during a layover. In short, the new indoor maps will help you determine when you are, where to go, and even what floor you're standing on. The new feature is only currently accessible on android mobile devices running 2.2 or greater, but Google expects to roll out on other mobile devices soon. While the current list of indoor locations is small, (see the list below), more are on the way, and for those with an free-standing store or building, Google is already accepting floorplans to add into the system.For a hands-on demonstration of the new system, just head on over to the Google Maps help pages: http://maps.google.com/help/maps/starthere/index.html#indoorCurrent US locations are:Akron-Canton Airport (CAK)Atlanta Hartsfield-Jackson International Airport (ATL)Boise International Airport (BOI)Charlotte Douglas International Airport (CLT)Chicago Midway International Airport (MDW)Chicago O'Hare International Airport (ORD)Fort Lauderdale-Hollywood International Airport (FLL)George Bush Houston International Airport (IAH)Indianapolis International Airport (IND)Kansas City International Airport (MCI)Lambert-St. Louis International Airport (STL)Las Vegas McCarran International Airport (LAS)Minneapolis-St. Paul International Airport (MSP)Norman Y. Mineta San Jose International Airport (SJC)Portland International Airport (PDX)San Francisco International Airport (SFO)Seattle-Tacoma International Airport (SEA)William P. Hobby Airport (HOU)DDR Corp. shopping centers in Puerto Rico, including Plaza del Atlántico in Arecibo, Plaza del Sol in Bayamon, Plaza Rio Hondo in Bayamon, Plaza del Norte in Hatillo, Plaza Palma Real in Humacao and Senorial Plaza in Rio PiedrasVallco Shopping mall in Cupertino, CABrixmor Property Group including Eagle Rock Plaza in Los Angeles, CAMall of AmericaMacy's*Bloomingdale's*Home Depot*Ikea**Various locations
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